Croatia Airlines Frankfurt Office in Germany

  • Address:  Kaiserstraße 7, 60311 Frankfurt am Main, Germany
  • Phone number:  +385 1 66 76 555
  • Working hours:  8:30 am to 4:30 (Monday to Friday)
  • Website:  www.croatiaairlines.com
  • Email:  frato@croatiaairlines.hr 

A help center cum ticketing office is what you must consider the Croatia Airlines station in your city. Feel free to speak your heart out to whichever flight query is bothering you on your visit to the sales office. Many passengers reach out for reservation assistance, while others seek help with the baggage and check-in. Croatia Airlines Frankfurt office in Germany is your one-call answer to all such concerns. Allow yourself to experience the fullness of the services for which you are paying in your travels. 

Get Hold of the Airline Agents

Now that you have made up your mind to get to know about your rights and guidelines for traveling with the carrier. Here are the ways how you can reach out to the Croatia Airlines employees with your questions and complaints. 

Croatia Frankfurt Office AddressKaiserstraße 7, 60311 Frankfurt am Main, Germany
Croatia Frankfurt Office Contact Number+385 1 66 76 555
Email IDfrato@croatiaairlines.hr 
Operating Hours 8:30 am to 4:30 (Monday to Friday)
Croatia Head OfficeZagreb, Croatia 
Croatia Head Office Contact no+385 1 66 76 555
Croatia Official Websitehttps://www.croatiaairlines.com/
Check Croatia Airlines Flight Status Herehttps://wci.croatiaairlines.hr/web/ck_retrieve 

Croatia Airlines Frankfurt Airport Address and Map

Airport NameFrankfurt Airport
Airport Address60547 Frankfurt, Germany
Airport Office Phone Number+4918063724636

Croatia Airlines Office in Frankfurt: Avail the Services

The help center is at your service with hundreds of amenities and resources. Professional customer service representatives try their best to transform your dream flight into reality. As a passenger, there is one thing that is expected of you, and it is to connect with the airline agents in the city and share your expectations with them. 

Purchase a TicketManage ReservationsCancel Flight
Request Seat Upgrade RequestsCheck-In InstructionsBaggage Information
Check Flight StatusPriority Boarding OptionSports Luggage 
Child & Pregnancy TravelsPurchase Baggage AllowancePet Travels
Refund & CompensationsSelect SeatName Correction Requests
Medical FacilityWheelchair AssistanceWifi Access
Visa On Arrival Unaccompanied Minor TravelsDeals & Offers
Airport LoungesMeal Pre-OrderMiles Usage
Travel InsuranceFrequent Flyer ProgramImmigration Guidelines

Ticket Purchase: Getting the Best Deals

Who doesn’t like the discounts, offers, and deals? Speaking with the airline representatives at the city office can help you grab that lucrative rollback on your flight purchase. If you are making reservations for a larger group, you may get several other benefits, and that might just be the beginning!

In-Flight Amenities: Pre-Book what you need!

You can pre-order the special meals from the Croatia Airlines Frankfurt office in Germany during your reservation. If you forget about it during the purchase, inform the airline 24 hours before your departure. Learn all about flight entertainment and the use of electronic devices from the travel agent in the office. 

Bags & Boarding Passes

Two check-in options are available for Croatia Airlines passengers, online or at the airport. Depending on your schedule, needs, and necessity, the check-in choice depends. A visit to the office, and you will be the know-it-all about the baggage rules and regulations when flying with the carrier. 

Flight Upgrades, Change, and Cancelations

Other reservation-related queries that customers bring to the Croatia Airlines office in Frankfurt include requests related to upgrading tickets to premium and changing their itinerary. Some of those who would want to cancel their reservation can gather all about the refund policy as well. 

Last-Minute Queries! (F.A.Q)

What is the address of the Croatia Airlines Frankfurt office in Germany?

Enter Kaiserstrasse 7, 60311 Frankfurt a.M, in your GPS to reach the sales office in Frankfurt, Germany. 

My flight has been canceled. Am I entitled to a compensation?

You can learn about passenger rights from the Croatia Airlines Frankfurt office in Germany in case of flight cancellation.

What documents should I carry when making a reservation with Croatia Airlines?

Bring your passport, visa, identity card, and other documents that the customer service representatives ask you for. 

Can I get medical oxygen on my flight? If yes, then at what cost?

Croatia Airlines allows medical oxygen service in flight at a charge of € 60 per flight.

Is there a charge for seat selection?

If you would want to select a seat 48 hours before the flight, a charge is applicable except for the FlyBizz, HON, and SEN  Miles & More Club members. All passengers are allowed to make seat selections for free during check-in. 

Can I access a wheelchair as a passenger with reduced mobility?

Request a wheelchair in advance approximately 72 hours before the flight and no later than 48 hours before the departure. 

Do I need a printed version of my mobile boarding pass?

You can use the digital version of the boarding pass. However, it is upto you if you want to print it out. 

Who can help me with the reservation with Croatia in Germany?

Reach out to the experts at the Croatia Airlines office in Frankfurt to manage your reservation by calling +49 69 92 00 520. 

Is the Croatia Airlines Frankfurt office open on Saturday?

The working hours are  8:30 am to 4:30 (Monday to Friday). No, it isn’t open on Saturdays. 

What is the e-mail address of the Croatia Airlines Office in Frankfurt, Germany? 

Send your queries to frato@croatiaairlines.hr.